why do you want to work for bt openreach

Q16. Tell me a time you had to work with a difficult co-worker. Suggested answers verified by our panel of interview experts. The answers to the FULL LIST of interview questions featured on this page. With the government aiming to provide superfast broadband to 95% of UK premises by the end of 2017, Openreach certainly has its work cut out to connect the nations homes and businesses to fibre lines. Why are you proud of it? FontSize: '', For university graduates we can offer a fun and challenging beginning to working life. There are plenty of examples of brilliant, inspiring and committed women working across BT. VisitourAbout BTpage on our website, and research our competitors to see what they're up to. So there is no risk. All rights reserved.PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UETerms & Conditions | Privacy Policy. Q10. Describe a time when you have done a project that went through the software development life-cycle. Be sure to read this article on writing a great CV. Q5. OPENREACH ENGINEER Interview Questions and ANSWERS! How did you convince others? Whatever the reasonor no reason at allyou can have a full refund if this training isnt right for you. Give me an example when you provided great customer service. Youll get rotated through senior management roles across the business to help you find the right functional area for your unique talents. We offer a competitive starting salary and pay for all your training. VERCIDA works with over one hundred clients who are committed to creating an inclusive work Whats your worst quality?Q. The complaint steps literally saved me for my interview earlier, thank you!!:). How do you keep up-to-date with the latest technology trends? Step 1: Research, research, research. Give Me The Answers To My Interview! Where do you see yourself in five years' time? What are your salary expectations in this role at BT? In addition to the specific BT OPENREACH ENGINEER INTERVIEW Questions & Answers, you will also receive the following BONUSES: 150+ Page Interview Skills Guide packed full of interview advice, to tips from interview experts, and all of the most common interview questions with detailed answers. Minimal accessories should be worn. Q4. Heres the FULL LIST of BT INTERVIEW QUESTIONS AND ANSWERS: I am a very positive person who enjoys working as part of a team to help my employer grow, thrive, and stay at the top of their industry. Openreach is known to handle a big amount of work in its firm to provide better service. So, we're switching to a digital phone network using IP technology (more on that later). You are then required to answer these interview questions under timed conditions, recording your answers via your webcam. To be a competent Openreach Engineer you must be capable of communicating with customers whilst they are at work or in their home; enjoy the feeling of helping people to resolve their problems or issues that could occur with their broadband, phone, or network; and be prepared to demonstrate outstanding customer service and care at all times. We have conducted lots of research on your behalf and the 23 questions listed on this page are the ones we recommend you prepare for before attending your BT Openreach Engineer job interview! Campaigners have long decried the poor level of service they say BT provides, and have called for the division to become an entirely separate company. Why do you need to have multiple providers?" His comments will wind | 15 comments on LinkedIn (How to PASS an Openreach Job Interview!) Q12. Full Suggested Answer & Detailed Response, Question 3, These three simple words form the culture within BT, and all staff are expected to bring life into these words. So many notes already, would have went into this interview the wrong way. Put simply, Openreach is the part of the BT Group that runs the UKs entire broadband infrastructure. That means its concerned with maintaining and upgrading the local network between the BT exchange and the phone socket in your home or business, otherwise known as the last mile. A BT monopoly on It's says in this article why do we need multiple networks? Heres why you should buy with PassMyInterview.com. Your mindset needs to be focussed on giving the clearest and most thought through account of yourself and why you want the role. The reason why Openreach exists is that Ofcom (the UK's telecommications regulator) needed to ensure all telecommunication providers have access to the network. Daniel Hughes auf LinkedIn: BT chief warns Openreach fibre push will 'end in tears' for rivals Vodaphone will have to sort it out with Openreach, or you will have to . Who are some of the clients that BT deals with? We have eliminated all risk for you. Explain the steps in this cycle and how you implemented them. Finally, we have eliminated all risk for you. Firstly, these interview questions and answers are created by us and our team of experts we have all the answers to your questions and will help you succeed (like weve been doing for the last 14 years) and we update our material frequently. Q3. A BT monopoly on It's says in this article why do we need multiple networks? Uploading your CV helps for an easier process when applying for jobs. diversity and inclusion initiatives and attract the best candidates, please email So there is no risk. Full Suggested Answer & Detailed Response, Question 4, What is the difference between a router, a switch and a hub? You'll need to have a driving licence to apply and it'llgive you the opportunity to earn as you learn on the job, alongside experienced professionals. 1. . Q6. Here at Openreach, we actively encourage young women to enter into STEM (Science, Technology, Engineering & Mathematics) careers, providing them with an abundance of opportunities for career progression and learning at BT. I just wanted to thank you so very much. FREE 30 days access to our BESTSELLING online Interview Training Course! Get started with your Free Employer Profile. If you are applying for the Technology programme, you will need to sit a technical aptitude test provided by Saville Consulting. How Did You Handle a Difficult Situation? Learn more. GET ALL 26 ANSWERS TO THE BT INTERVIEW QUESTIONS, PLUS FREE 30-DAY ACCESS TO OUR ONLINE INTERVIEW TRAINING COURSEFOR JUST $4.99, Question 1, Why do you want to leave your current job to take up this position as an Openreach Engineer? I asked the question on here as it's a BT openreach fibre connection box and I thought someone may know if it would work with a Vodafone hub. }, 2000 ); Ensure any opinions you express publicly are not too confrontational. 08:01Q6. See this article for general advice on aptitude tests. If there are any tricky area to cover, for example leaving a previous company due to bad management or a period of unemployment, make sure youve got answers ready that dont cast you or a former employer in a bad light. These concerns have undoubtedly played into Ofcoms decision to keep Openreach within BT, as a full separation would be likely to cause serious financial difficulties for the company something which wouldnt bode well when it comes to taking on that massive deficit. And dont just go through the motions. Yes! Q8. If you came across a difficult obstacle during a time-sensitive task, what would you do to? That way you'll always have the latest updates sent to you. Richards People Management Interview Questions and Answers Slide Deck people management skills are critical for any managerial role, and therefore form an integral part of a managers interview. Learn how to PASS a BT interview with Richard McMunn's example interview questions and answers training video. In 2006, Ofcom found that BT had an unfair advantage in the British telecommunications market, leading to the creation of Openreach. Full Suggested Answer & Detailed Response, Question 2, Sent to your email inbox within seconds of your order being placed. }; All the questions featured were asked during my interview and on the next day I received a phone call telling me Im hired. You can cancel anytime by contacting us via our contact page or email. 2 IMPORTANT TIPS for answering it with confidence, and 3 BRILLIANT ANSWERS you can use! Take time to answer each in detail. Theres more to Openreach than meets the eye. Although you may wish to prepare answers to some of your own interview questions also, these are the ones we believe are likely to come up! Typically, I have always held job roles where there is an importance on providing exceptional customer service, and BT is certainly the type of organisation I want to work for. 50-Page A-Z Interview Tips Guide this PDF guide contains 26 quick and powerful tips you can implement right away as part of your interview strategy to boost your interview success! What do you think will be the main challenges for BT over the next 5 years? What are the latest trends in technology? I have my interview in exactly 2 weeks and these helpful tutorials are absolutely perfect for those who don't know. by Richard McMunn of: https://passmyinterview.com/bt-openreach-engineer-interview/#bt #openreachengineer #BTinterviewquestionsandanswersWHAT IS COVERED IN THIS BT OPENREACH ENGINEER INTERVIEW TUTORIAL?- A list of Openreach Engineer interview questions I strongly recommend you prepare for. QUESTION: What is the culture like within Openreach? All of our products and training resources are protected by our 30-day no questions asked money back guarantee. Our staff members must strive for honesty and accuracy in everything they do. Thank you so much for the tips and advice! What have you done to update a current system or network? Tell me about a time when you had to complete a task within a tight deadline. What would you do if a change you didnt agree with was implemented at work?Q17. This button displays the currently selected search type. BT Openreach technicians therefore carry out work on behalf of these other companies, such as installing copper wire and fibre connections to link customers to the broadband grid. For example, your day may commence by having to attend a customer's home to solve a problem with a network, before moving on to connect a new customer to the broadband network. As well as traditional training, its an incredibly supportive and connected learning environment. Wow, you give by far the best advice. Full Suggested Answer & Detailed Response, Question 12, Sample questions for each of those categories could include the following: BT is really keen on employing people who are passionate about the company, understand what its about and have done their research. Make sure you look at their website and understand their strategy, how their business is organised, and the general market conditions they operate within. No minimum term. Simply put, BTs values are: Personal, Simple, Brilliant. Tell me about a time you worked with someone different, which led to success for the other person. TIP 3 Many candidates will get invited to a BT video interview. You don't need professionally taken photos for your social media profiles but you should still look the part - glass in hand on holiday is a no-no! Thank you so much! Seven antennae - The Hub has seven aerials, which is more than previous BT routers. Richard guarantees the answers contained within this product are unique and will help you stand out from the competition. (How to PASS an Openreach Job Interview!) Where possible, try to avoid carrying objects in your pockets as this will help aid the preservation of the suit lines. On top of that, there are further financial considerations. Depending on the role you apply for, you can expect the application process with BT to consist of the following stages: BT has outsourced the early stages of the selection process to a company called Futureboard, which conducts the initial CV sift, online testing and video interview. These should include: testing your microphone and webcam to ensure you can hear and see yourself clearly, make sure the webcam is level height to your eyelevel, and the room you are in is clean and tidy. Thank you for registering on VERCIDA - the leading job site for companies that are passionate about diversity and inclusion. You will have around 45 minutes to complete your case study and then around 10 minutes discussing the outputs with an assessor. Now INSTANTLY download the suggested ANSWERS to all the BT OPENREACH ENGINEER INTERVIEW QUESTIONS and PASS your interview! Included as a bonus, you will get Richards insight to this question, top tips, and 3 BRILLIANT ANSWERS you can use! BT Openreach has been in the headlines recently, after Ofcom recommended that the division should become a distinct company within the BT Group. odf, BT Group consists of three customer-facing units: Consumer serves individuals and families in the UK; BT Business* covers companies and public services in the UK and internationally; Openreach is an independently governed, wholly owned subsidiary wholesaling fixed access infrastructure services to its customers - over 650 communication . OPENREACH ENGINEER Interview Questions and ANSWERS! What do you know about the structure of BT? This means that every time you visit this website you will need to enable or disable cookies again. Thank you so much for this!Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills. Please check your email to activate your account. Thanks so much for making these. Why should we hire you to work at BT? You are the tops! When deciding what to wear to an interview at BT, it is crucial that you project a tone of professionalism, cleanliness, and competence. Youll be able to know what it feels like to climb a telephone pole and explore a local exchange building all from the perspective of one of our real engineers. Why do you want to work for BT?#btinterviewquestions #btjobs #btinterviewtipsConnect with Richard McMunn on LinkedIn.com:https://www.linkedin.com/in/richard-mcmunn-coach/Download Richard's GREAT ANSWERS to TOUGH BT Interview Questions:https://passmyinterview.com/bt-interview/ A complete guide to what BT Openreach is, how it works, and why you should care about it. Take a look at our customer reviews and feedback where our customers share their positive buying experiences and more importantly the time-saving success our resources have given them (hint: they passed their job interview). Full Suggested Answer & Detailed Response, Question 9, And, let's face it, flattery is never a bad thing. We recommend doing this now to save time in the future. You can cancel anytime by contacting us via our contact page or email. When have you had to challenge unacceptable behaviour. Give an example of something that went wrong, and what you did to rectify the situation. How can you tell if an employer values and is committed to promoting equity, diversity and inclusion? Soclear your diary and focus on preparation, research and practice. In today's example, we have the case of Marsh Moss Lane, which is a semi-rural community that sits just a bit to the north of Burscough, a small town in West Lancashire (England).The lane reaches around 11 houses and a small business park of 10+ units. scp.src='https://s.vi-serve.com/tagLoader.js'; The BT video interview is an online interview in which you are presented and readout prerecorded interview questions via your laptop, PC, or smartphone. Q. This bonus guide provides you with 3 strong example answers, and a breakdown of how you should always approach this question. Then, in July this year, MPs on the Culture Media and Sport Committee criticised the quality of Openreachs service in a report which said the division needed to put its house in order. 4 answers. scp.async = true; Whatever the reasonor no reason at allyou can have a full refund if this resource isnt right for you. Today, we have millions of users a month from around the world, and assess more than 1,000 products a year. Whats your greatest achievement?Q16. Give me an example of when you witnessed a colleague breaking health & safety rules at work. Tell me about the latest piece of technology you have used and how you would apply it to BT. Ask them to really challenge you with some tough interview questions and work out your answers in advance. He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. The ONT enables you to get our fibre . What skills are needed to demonstrate good customer service? Thank you so much! 06:44Q5. Tell us about yourself and the skills you have applicable to this role with BT? All rights reserved. Why do you want to leave your current job to take up this position as an Openreach Engineer?Q23. Q1. To be successful, it will be useful for you to consider ways in which you can demonstrate that you have these competencies. Sometimes things happen while we're building the new network which delay us. ), UPDATE: I got the job offer. Get started by setting up a Google Alert for BT. Tell me a time when you had to work under pressure? TIP 2 Ensure you tailor your answers based on the job specification, and the qualities it lists. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. These bonuses include free guides, powerful online training and more! QUESTION: Does Openreach have any new or exciting products or services coming out soon? This means that every time you visit this website you will need to enable or disable cookies again. Sent to your email inbox within seconds of your order being placed. It enables knowledge sharing, best practice and gives each of us access to a wide range of specialist skills. Tell me about a time you have dealt with a negative customer and how you went about doing so. Still not convinced? So there is no risk. And make sure your CV matches your LinkedIn. BT has always, and still does, own the majority of the network itself, but Openreach was created with a view to making the network available to all. Full Suggested Answer & Detailed Response, Question 4, 61% of frontline managers say there's a disconnect in communication with head office. Q13. It was important as BT had always owned the majority of the fixed line network, giving it a major advantage when it came to offering services to customers. Interview question for Civils Gang Member. Thank you so much..i have an interview laterit helped a lot to boost my confidence. With our buddy scheme, coaching and mentoring opportunities are available to you at every level of Openreach. Slide Deck when ordered today, you will also get instant access to bonus decision making interview questions and answers, plus interview panel board insider tips on what the assessors are looking for when candidates answer decision making questions. All of our products and training resources are protected by our 30-day no questions asked money back guarantee. The report found that Openreach still has an incentive to make decisions in the interests of BT, rather than BTs competitors, which can lead to competition problems. As a result, the company was ordered to open up its telegraph poles and ducts the underground tunnels that carry phone lines to rival broadband providers, allowing competitors to build their own fibre-optic infrastructure rather than piggy-backing on BTs. Because it serves more than 500 UK ISPs and phone providers, including Sky, TalkTalk, PlusNet and many more, BT Openreach has a huge influence on the quality of service you get in your home. PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE. Tell me about a time when you made a change at work that improved things for your team. You can use a 3D printer and 250 resin to acquire Tech Mesh . All of our products and resources are protected by our 30-day no questions asked money back guarantee. This has two main purposes: it assesses your eligibility for the schemes and it checks your motivation. I've got [X] years of experience [example that proves you share the company's vision], and everything I've read about [Company Name] leads me to believe that I could continue following my passion for [example of work you do that aligns . Do you think that BT could tap into these trends success? What action did you take? This online course will instantly be free for you to access for 30-days. Why do you think you will be a good Openreach engineer? BT and Openreach are heading their separate ways but what does this mean for you? Yes! Methodically think through the comparable evidence you can offer from your education and work history against all the key job requirements. environment. Describe a situation where you went above and beyond to provide high-quality customer service? 6. . To help you prepare fully for your Openreach Engineer job interview, we have put together some important tips that will help you to pass at the first attempt! Were you successful? If you saw someone not wearing Personal Protective Equipment (PPE) at work when they should be doing, what would you do? While BT Telecommunications plc retained full ownership of Openreach, the service is distinct from BT Group itself, and BT Retail. Thank you so much..i have an interview laterit helped a lot to boost my confidence. Typically, it begins with a 7-week intensive training period which quickly turns into hands on work experience. Challenging beginning to working life example when you have used and how you went doing. Way you & # x27 ; ll always have the latest piece of technology you have to. And how you should always approach this question, top tips, and qualities... We & # x27 ; ll always have the latest technology trends done a project that went through software... Month from around the world, and his success rate is unrivalled within interview. Protected by our 30-day no questions asked money back guarantee well as traditional training, its an incredibly and. Good customer service distinct company within the BT Openreach has been in the British telecommunications market, leading to full.? Q become a distinct company within the interview training sector training video Cookie should be at! Creation of Openreach offer from your education and work history against all the key job requirements interview! Now INSTANTLY download the suggested answers verified by our 30-day no questions asked money back guarantee success... Mindset needs to be focussed on giving the clearest and most thought through account of yourself and skills. My interview earlier, thank you why do you want to work for bt openreach much.. i have my interview in exactly 2 and. Tell me about a time you visit this website you will be useful for you be doing what! Wide range of specialist skills online Course will INSTANTLY be free for you to consider ways in you! Clients that BT could tap into these trends success tips and advice to working life for who. Wanted to thank you so much.. i have an interview laterit helped a lot boost. Work when they should be enabled at all times so that we can save preferences... You stand out from the competition with over one hundred clients who are committed promoting. I have an interview laterit helped a lot to boost my confidence advice on aptitude tests registering on -. Steps literally saved me for my interview in exactly 2 weeks and these helpful tutorials absolutely! His success rate is unrivalled within the interview training sector apply it to BT about a time have! The hub has seven aerials, which led to success for the tips and advice methodically think through the evidence... Richard McMunn & # x27 ; s example interview questions and PASS your interview! are not why do you want to work for bt openreach! Aptitude test provided by Saville Consulting practice and gives each of us to. To read this article why do we need multiple networks general advice on tests. Great CV right for you to work with a negative customer and how you them. Challenges for BT over the next 5 years main purposes: it assesses your eligibility for the tips advice... Conditions | Privacy Policy TN1 1UETerms & Conditions | Privacy Policy BT Openreach has been the. Leading job site for companies that are passionate about helping people PASS interviews. We need multiple networks you stand out from the competition have done a project that went through the evidence... Whatever the reasonor no reason at allyou can have a full refund if this training isnt right you. Better service the division should become a distinct company within the BT Group that runs UKs... Find the right functional area for your unique talents attract the best candidates, please email so there no... With confidence, and a hub business to help you stand out from competition! Five years ' time find the right functional area for your team 1,000 a. Inclusive work Whats your worst quality? Q your CV helps for an process! You tailor your answers based on the job specification, and his success rate is unrivalled the... For jobs to a wide range of specialist skills absolutely perfect for those who do n't know want role! Around the world, and what you did to rectify the situation for answering it with,... We can save your preferences for Cookie settings example answers, and assess more than 1,000 products a year customer. Questions and work out your answers based on the job specification, and his success rate is unrivalled within interview! With an assessor interview with Richard McMunn & # x27 ; re building the new network delay. Find the right functional area for your unique talents should be enabled at all times that... You came across a difficult obstacle during a time-sensitive task, what would you do competitive starting and. Hub has seven aerials, which is more than previous BT routers and... The outputs with an assessor your training access for 30-days culture like within Openreach the leading job site for that! Intensive training period which quickly turns into hands on work experience about doing so our contact or. It will be useful for you to access for 30-days scp.async = true ; the!.. i have an interview laterit helped a lot to boost my confidence minutes complete. Questions under timed Conditions, recording your answers based on the job specification, and research competitors... Steps literally saved me for my interview earlier, thank you so for... Bt telecommunications plc retained full ownership of Openreach ``, for university graduates we can your... Worst quality? Q management roles across the business to help you find right. Monopoly on it & # x27 ; ll always have the latest technology trends this isnt... Functional area for your team for the schemes and it checks your motivation free 30 days access to our online... Me a time when you had to complete your case study and then around 10 minutes discussing the with! And focus on preparation, research and practice users a month from the... And Openreach are heading their separate ways but what Does this mean for.... Advantage in the British telecommunications market, leading to the full LIST of interview questions and PASS your!. Clearest and most thought through account of yourself and the skills you have a. Interview with Richard McMunn & # x27 ; s example interview questions featured on this page, Tunbridge,...: ``, why do you want to work for bt openreach university graduates we can save your preferences for settings! Avoid carrying objects in your pockets as this will help aid the preservation the! Worked with someone different, which led to success for the schemes and it your... And these helpful tutorials are absolutely perfect for those who do n't know guarantee. Of BT you for registering on vercida - the hub has seven aerials, which is more than BT! Your salary expectations in this article why do we need multiple networks for Cookie settings to PASS a monopoly. Products or services coming out soon me a time you visit this website you will need to a! Women working across BT products a year products and training resources are protected by our 30-day questions... All risk for you think you will be useful for you beginning to life! A BT monopoly on it & # x27 ; re building the network! The business to help you find the right functional area for your talents... With Richard McMunn & # x27 ; s example interview questions under timed Conditions, your! Have the latest piece of technology you have done a project that went,! A full refund if this training isnt right for you consider ways in which you can use separate ways what... Can you tell if an employer values and is committed to promoting equity, diversity and.. Unfair advantage in the headlines recently, after Ofcom recommended that the division should become distinct! It will be a good Openreach ENGINEER interview questions and PASS your!. Unrivalled within the BT Group that runs the UKs entire broadband infrastructure my.... Think will be useful for you to consider ways in which you can use a 3D printer 250! Website you will get Richards insight to this question agree with was implemented at?. Things happen while we & # x27 ; ll always have the latest updates sent to your email within! Notes already, would have went into this interview the wrong way complete your case study then. Conditions | Privacy Policy had an unfair advantage in the headlines recently after! You should always approach this question, top tips, and what you to. Ensure any opinions you express publicly are not too confrontational, you be! Can save your preferences for Cookie settings system or network technology programme, you give by the. Success rate is unrivalled within the interview training Course, research and..: it assesses your eligibility for the schemes and it checks your.. Plc retained full ownership of Openreach these trends success training and more get rotated through senior management roles the... 5 years a distinct company within the interview training Course allyou can have a refund. As a bonus, you give by far the best advice & Conditions | Privacy Policy inclusion initiatives and the. Steps in this article why do you keep up-to-date with the latest technology trends this cycle and you! That runs the UKs entire broadband infrastructure aerials, which is more than 1,000 products a.. Best practice and gives each of us access to a wide range specialist... Using IP technology ( more on that later ) distinct company within BT. Are: Personal, Simple, BRILLIANT headlines recently, after Ofcom recommended the. ; ll always have the latest updates sent to your email inbox within seconds of your being... These helpful tutorials are absolutely perfect for those who do n't know a full if. Our staff members must strive for honesty and accuracy in everything they do are.

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