Thank you. With the DAS you can book it as many times as you want, as long as you go on the ride and then rebook it. With the DAS you will use the Lightning Lane entrance. Disability Access Service (DAS) is a system that is in place to assist Walt Disney World Resort guests that may not be able to comfortably wait in a traditional queue environment. We are due to arrive for vacation on Wednesday 31st August. Once the return time starts, it can be used at any time until park close. It is intended to help any guests who have difficulty waiting in line queues. Hi there, I think this is the case sadly. Guest Services is located outside of the gates near the monorail entrance. You go to your desired attraction and they write a return time on your card. You do not have to use the advanced selections before getting a day-of return time. Itll certainly help because they can wait in shorter lines but the issue is genie+ is scheduled while a DAS lets you return any time which with cognitive issues you never know when youll actually be calm enough to get away from the quiet area. The app will be a great way to book your rides for the day and will help to avoid any disappointment on your next trip when you can plan in advance. When you first register for this service, youll have to complete a registration process, which usually involves having your photo taken. The DAS covers both the impacted guest and those in their group (up to six people, including the DAS holder). I have a herniated disk in my back and can't stand for any longer than 10 to 15 minutes at a time. 7:00 AM to 11:00 PM Eastern Time. Yes, a child under three years old can still receive a DAS pass. Otherwise you need to request this in person at the Park. The disadvantage to doing it in the park is that you dont get the 2 advanced ride selections. They are also in the process of developing a Guide for Guests with Cognitive Disabilities, which is expected to be available online by the middle of October. Once tapped into the park, a DAS button will appear in the app. For more specific information, we'd suggest you try contacting Disability Guest Services at (407) 560-2547 or disability.services@disneyparks.com. When your in line with a crowd the anxiety comes from not being able to move, or have that freedom to separate yourself. Follow this link to sign up for DAS Advance. The person requesting DAS needs to be present and you must have your tickets or your Magic Bands to complete the process. He is deaf, mentally challenged and legally blind. I'm located in Australia. (s23). It was announced last year that beginning November 1, 2021, with the inception of Genie+ there would also be changes made to the DAS system. If Peter Pan's Flight is a 50-minute wait, your return time for that attraction would be in 50 minutes. I registered for the DAS pass for my son today. Do you know if It is possible to get DAS for a child under 3? My BF isn't a fan of crowds, we often don't watch parades from a single spot instead we walk behind the crowds in the open and watch while we walk. I understand the virtual waiting but getting on the rides, is it only the 6 registered that can accompany my children? Magic Key Discounts. Today were back to answer, Website#db49a7236adb0ef922d3f312{display:none}. I have some medical conditions that cause muscle weakness and pain and have difficulty standing for long periods at a time, does this qualify for a DAS card? We learned that the hard way. Reddit user WDWTAW chose the pre-registration route for their child, who struggles with ADHD and Anxiety. New to fall 2021, guests can now pre-register for DAS in advance of their trip! Very difficult sorry so no luck with any of thos new system.. ugh sorry guys. Pre-registration can be as early as 30 days in advance, but no less than two days before arrival. You can spend the time anywhere in the park and then return to enjoy the ride. They also offer handheld devices with assistive listening, audio description, and captioning, which you can also register for at Guest Relations. We hope this overview of Disney World's DAS card answers your questions about the new program. I cant find a link or anything on the Disney world site. I registered for 2 rides, one is for 1:30 and the other is for 5:00 - those were the only times available. Now, Walt Disney World has streamlined the process, giving Guests the option to pre-register for their DAS pass30 days in advance of a park visit, all the way up until 2 days prior to arrival. The advanced reservations are at Disneys discretion and guest relations cant make changes with less than two days notice. Here's how it works Do you think the genie+ is needed or do you think the DAS system would of been enough for your child ? Cast members are well trained and will be able to assist you without the need for the DAS. If you have special circumstances or any concerns, talk to Guest Relations. This service is also known as the Disney disability pass. Has this happened to anyone else recently? The Guest Relations team doesnt require you to show a doctors note or proof of disability and will trust that you are eligible for this program during your registration. Since each DAS can have 5 guests (6 party total), then would 2 DAS members can link total of 12 in a party in one Disney My Experience account OR need two Disney account then link two separate Disney account together to allow all 12 be on same party? Through Guest Services or somewhere else? Your Cart . There are some really good touring plans out on the internet that can help you find the best times to go to each park to avoid the really long lines. It's very disappointing as now we can't access the advance selections either as they're not able to be accessed for non pre-registered guests. Good luck, I hope you get one. They will not rush you. At the current time, if you are eligible for this pass, you would visit Guest Services to obtain your pass. Frontier Land @ MK, or the old Starbucks @ Epcot. We will be traveling with 5 adults, 1 child (who has a DAS) and a 2 year who doesnt require a ticket. The DAS program is available for up to 14 days, but you will need a valid theme park admission to use it each day. DAS access is given out on a case-by-case basis, so we'd recommend stopping by Guest Relations when you enter the park (or registering through DAS Advance if you're a U.S. resident) to see what accommodation options are available for you. However it appears the pre registration DAS is only for US citizens :(. Thank you in advance Casey. DAS has been a challenge for some who were able to get the old pass and they are coming up short on this new pass. Many commenters pointed out that DAS eligibility does not hang on a diagnosis, but rather is proven necessary by specific needs that would make waiting in a traditional queue intolerable. On Haunted Mansion, that was Doom Buggy #1. How do I preregister? I just got my child (who was recently diagnosed with autism spectrum disorders) signed up for the DAS program, and I am so very grateful. Create an account to follow your favorite communities and start taking part in conversations. The DAS allows the family of the guest with the disability to come back at that time with the DAS guest. Finally got through to Disability Services after hours waiting on the phone, who stated that it is not possible to pre-register for DAS if you live outside the USA or Canada. If I'm eligible for it, I'll have it for every time that I visit for the next 60 days? Disney World's Disability Access Service (DAS) provides assistance for guests and families with disabilities to navigate more easily and enjoy the parks. The diaper suggestion makes me want to cry. You can check out Disneys Fact Sheet here. Time to have fun! You do not need to purchase Genie+ or individual selections to utilize DAS. Go to the three horizontal lines on the bottom of the app, click that, and then scroll down to the box that says DAS. We found that with a wheelchair, you may not even need a Genie+ or DAS to use some of these lines. Youll need to book these at minimum two days before your day in the park, as you cant make last-minute selections when you arrive in the park on that day using this feature. I already purchased Genie+ for all days, so between that and being able to rest instead of being in noisy rides, I think it will make our visits (usually can only handle a few hours at a time and have to bring earplugs) more productive and enjoyable. While Disney Genie was first announced a couple of years ago, the other day, we finally got more information about this new offering. No issues. It's in the ' services for guests with cognitive disabilities' section under 'Break Areas' there is a link to an infographic. If Soarin has a 30-minute wait, perhaps you choose that and make your way over there, stopping at the restrooms, at the gift shop, at another ride with a shorter line, or get your photo taken by a Disney photographer. She was asked at each ride if she could transfer (i.e. No more waiting! I just confirmed with guest services that Disney does NOT give Lightning Lane passes for guests on a wish trip. It is recommended that you bring your own headphones or earbuds as the device has a standard headphone jack. I know that they're not allowed to guarantee anything, but the Cast Member really wouldn't even give me any reassurance that it shouldn't be a problem to get a pass. I think Disney needs to seriously address this inequality and ensure all disabled people have the same access to the support they need. What if Im afraid that DisneyWorld's DAS card will not accommodate my needs? If coming from the UK can we pre register for DAS please or is it just American residents? We'd recommend that the two DAS holders have separate MDE accounts, as each one will need their own DAS return time (two DAS holders can't be on the same one), but link everyone else in the party to both accounts. I have a bladder condition, among other things. A new feature allows registered DAS guests and their party members to make return time selections right in the My Disney Experience app. Once registered, DAS is good for up to 60 days. Any ride with a standby wait time is eligible for DAS return times. My concern is that if we can't get a card, it's not even worth it to go to Disney World, because my sister won't be able to do much. TRANSFORMERS and its logo and all related characters are trademarks of Hasbro and are used with permission. However, the issue over anxiety is not unique. We just got off our DAS video chat for my son who is diagnosed with ADHD and Anxiety, the user posted. If it was someone faking they wouldn't bother coming on reddit, they would have said whelp we tried, it didn't work, we will just try again, and wouldn't wanna put it out there. Instead of physically waiting in a queue, you receive a return time equal to the current standby wait time. On top of that, youll soon be able to choose attractions you want to ride on the My Disney Experience app, so you dont have to visit the ride queue and register there to use the program. DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks (or pre-register via DAS Advance, which allows you to register 2 to 30 days before your trip via video chat) to discuss your options for accommodations. By using this site you agree to our privacy policy. RC qualified for the Disability Access Service (DAS) at Disney World and we were not sure what to expect during the registration process or while we were there. Its important to note this service isnt available for everyone who visits the park, and guests will want to check out our post on the Disney Genie service and the new Lightning Lane options for other ways to make the most of your time in the parks. All accounts I heard was that it took 5 minutes. I would like to register for a DAS pass for my foster son. Lol. The DAS allows the family of the guest with the disability to come back at that time with the DAS guest. Hopping in to clarify: There are special accessible viewing areas, but they operate separately from DAS, which is intended to cut waiting time at attractions. It may take longer for you to get on the ride because they need to wait for a certain vehicle. Before you even try getting the video interview, heres what you should do: Note that each park has two rides that do not qualify for advanced ride reservations with DAS. You would only need one person to have DAS, unless your group is larger than 6 people total. I think it would depend on your group as to whether youd want to pay for Genie+ in addition to using the DAS. We are committed to providing an accessible user experience for all website visitors. Once they're linked, you can pre-register for DAS Advance directly on the Disney World website! If registering in person, a cast member can help get you started on booking return times. We would think he'd be OK for the majority of the slow-moving rides, but he may not be able to ride if the brace interferes with any of the ride restraints. She lives and works in Orlando so visits frequently. You can register for DAS in advance here (though we've heard from around the Frog Pond that international guests cannot use this DAS Advance service), or register at Guest Services once you've arrived at the parks. No way to find out beforehand? The feedback they claim to have received from the Cast Member is that Disney is cracking down on eligibility for DAS and ADHD and Anxiety no longer qualify. The post polled other Reddit users about their experiences, questioning if this information was actually true or if they should try again when they arrive at the parks. Related: Overview of Universal's Attraction Assistance Pass, Related: Overview of Disneyland Disability Access Service (DAS), Tags: Everywhere is going to have massive(and loud) crowds of people outside of just ride lines that a DAS isnt going to matter. Its a great addition for anyone who finds the registration process particularly troublesome, and you can be sure you will be in good hands with the cast member. Registering in the park is still toadally an option if you are unable to register ahead of time! Or. Walt Disney World's Disability Access Service, or DAS as it's more commonly referred to, is a program Walt Disney World offers to those who need assistance while visiting the Parks. At Magic Kingdom, we could not book Seven Dwarves Mine Train or Space Mountain (also hard to get into the car if you have mobility issues). Some rides accommodate wheelchairs. At the time of the launch, this service will only be available in English, so this is important to keep in mind if English isnt your native language. Bring some headphones with calm music or a figit toy!!! She hasn't run into any problems yet, but I think the Poise pads are a great idea that she may be amenable to. Inside the Magic is the worlds largest website for fans of Disney World, Disneyland, Marvel, Star Wars, and more. shopDisney. However, if you're having issues and are unable to register virtually through DAS Advance, there is still the option to sign up for DAS in person at the parks. You are using an out of date browser. | Privacy Policy | Terms & Conditions | Accessibility, As to Disney photos, logos, properties: Disney, WIZARDING WORLD and all related trademarks, characters, names, and indicia are & Warner Bros. Entertainment Inc. Publishing Rights JKR. Great question! The person seeking the pass must be on the video call, so if that is your child, dont do this while they are in school. Guests should use their discretion when determining whether they should get a DAS Pass for themselves or a loved one. 5) Disney is giving you accommodation, but not advantage over other guests. It lists all the places in each park that are a quiet area if you need it. Oh, yeah, I said diapers are not an option because she won't do it. Weve already broken down the Disney Genie program in detail in another post, but one area that we have yet to touch on is how the Disney Genie service will impact the Disability Access Service offered in the parks. At noon, for instance, you might find that the next time window is at 7 p.m. To avoid being tethered to only one ride for seven hours, your ability to make Genie+ selections is "frozen" for two hours. Since the child does not have their own ticket, the DAS would be linked to the adults ticket. But they will ask why the person cant wait in lines. Hello - I think that the Disney page with information on how to pre-register only opens if you are accessing this on a US-based IP address. Everybody is different, so please don't take any of that the wrong way I am just trying to be helpful and say maybe plan your vacation around your needs. Otherwise, I guess you've got to take your device with you everywhere and keep it from going dark, because you're going to be waiting pretty much all day. Then eventually when I see lines down go back in and make my purchase. The cardholder does not need to be present when obtaining a return time, though. You can register for DAS in advance here (though we've heard from around the Frog Pond that international guests cannot use this DAS Advance service). Please empty this comment field to prove you're human. Disney Genie + is $15 more per person per day. 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