Which unfortunately means replacements are sometimes not possible. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. [deleted] 4 yr. ago No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready." 06-11-2019 09:38 PM 0 Reply CameronJ Stubber Re: No barcode after accepting the ticket Your order's delivery status tells you if the tickets you bought on StubHub are ready. It's the real deal Buying tickets on StubHub guarantees you a. Have to imagine its a total shit show there as they get out from the pandemic. all star game disaster averted. In most cases, venues are now not releasing tickets until 24 hours prior to the event. All Rights Reserved. You'll pick up your tickets on event day. Not getting your tickets until the day of the event has become more common with venues. Create an account to follow your favorite communities and start taking part in conversations. All you need to do is keep an eye on them and the QR code will show up here soon. The two have many similarities: Anybody can buy or sell tickets on the platform Sellers set the price of their tickets All events in North America are available in both StubHub and SeatGeek On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). Customer service all the way to your seat, 2000-2022 StubHub. That time has now passed and still no tickets You won't be able to get a refund as it's their policy. IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? Use of this website signifies your agreement to our, / Understanding your order's delivery status. There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. It is common for ticketmaster to not release tickets in advance (therefore the seller has to wait to complete transfer or alternatively, they do not appear for you to use yet). All Rights Reserved. In most cases, tickets aren't issued until 24 hours before the event. Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. You are buying tickets from a third party; StubHub is not the ticket seller. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. Print. After the switch, you will enter the email address you use to access the community in order to reset your password. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. on tickets issued to original buyers. Their customer service number is 866-788-2482. Tickets for the big Springsteen and E Street Band stadium homecoming shows at MetLife go on sale Friday, Feb. 24, 10 a.m. for the Aug. 30 show and noon for Sept. 1, through Ticketmaster.com for "Verified Fans.". Probably way understaffed at the moment. Thanks for any help. Help us improve this article with your feedback. You see that, so you jump in and try to buy these good tickets. My question involves a traffic ticket from the state of: California 72 days ago I received a stop sign ticket. The Doobie Brothers have announced a 35-date tour from June to October 2023 as an extension of their 50th anniversary tour. Danielle is the author of this solution article. This is done to prevent potential fraud or security issues. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or Sorry we couldn't be helpful. (Game is day after tomorrow). Re: selling tickets that aren't available yet There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. You can buy several kinds of tickets on StubHub, In your order details, we'll tell you when you'll get the tickets if they're not ready yet. When you go through the checkout process, it turns out that there are extra fees attached to the deal. Did you find it helpful? Sorry if that's confusing Getmeakitty 2 yr. ago Lol they totally blew it. Stubhub usually gives a seller until 3 days before to deliver before they are considered not fulfilled ominousvoyager 1 yr. ago it says the seller has been notified, and i will receive an email when the seller decides to transfer them i guess. We are changing the way you register and sign-in to the StubHub Community. What happens if events are postponed or rescheduled? Press question mark to learn the rest of the keyboard shortcuts. No. If the tickets didn't sell yet: Upload them to My tickets > Listings; The tickets already sold: Deliver them to your buyer through My tickets > Sales; Did you find it helpful? I am having the same issue. They also get to itemize how those prices are calculated. Do I need to verify my email address to access tickets? About 3 business days before the event. Yes Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. Hey @Ckwade123. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. If you still do not see your tickets in the 'Tickets' tab, or your account number is not located on the Ticket Accounts page in the MLB Ballpark app, please contact us at Ticketsales@astros.com or 1-877-9ASTROS. All Rights Reserved. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." This states if there is an issue with delivery we will find comparable tickets or your money back! Press J to jump to the feed. Bought my tickets 4/6, said they would be ready 4/22. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. they have until November 3rd to deliver, and the show is on the 4th. No. Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. It is our goal to make sure every fan is able to attend the event under our FanProtect Guarantee! Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. doesn't leave me any wiggle room and select the 'Expired' tab (on the StubHub app, you'll need to tap the first drop-down menu to select 'Listings,' then the second drop-down menu to select 'Expired.'). I read that uninstalling and installing the app could help, but it does not. Customer service all the way to your seat, 2000-2022 StubHub. Yes Download the MLB Ballpark app. Make sure you signed in with the right account. se Google Chrome for a smoother experience. After the switch, you will enter the email address you use to access the community in order to reset your password. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. Why does it out that date if closer to 24 hours? If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. Select 'Get tickets' then 'Track your ticket(s)' for tracking details. Sometimes season ticket holders for the venue have access. If you have replacement tickets to offer, list the ones you have. 48 hours before the event. Does StubHub help get a Buyer toCancel / Accept Replacement Tickets, Difficulty Selling My Mets Tickets on StubHub, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. I found two separate listings for tickets in the same section and row. Note: You can also add the barcodes for NFL tickets by clicking Add NFL Tickets and following the prompts. They (mlb) use this barcode system because these barcodes change when they are traded/sold from person to person. Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view Make sure you have the correct team selected. MLB is partnered up with Stubhubs and is fully integrated with them. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. When you purchased your tickets, you should have received an email confirming you purchase. If not, tap on the team name filter to change. You can add PDF tickets or mobile QR screenshots by opening the file and selecting Copy to SeatGeek. After the switch, you will enter the email address you use to access the community in order to reset your password. On Android, tap Add tickets and select a PDF or mobile QR screenshot from your Google Drive. No. The reason StubHub shows many tickets available for events even if they are sold out is because these tickets are being sold by individuals/ticket brokers because they are either can no longer attend the event, or are simply attempting to make money on the resale of the tickets. We are changing the way you register and sign-in to the StubHub Community. In most cases, tickets arent issued until 24 hours before the event. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. Did you find it helpful? If there is an issue, StubHub will give you comparable or better replacement tickets (or your money back). Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. If you ever get to an event and the ticket you purchased via StubHub is invalid or fake, don't leave or buy a last minute ticket without calling StubHub first. Prices are set by sellers and may be above face value. Danielle is the author of this solution article. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. On stub hub, I got screwed. Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! What are "Email Delivery" and "Instant Download" tickets? You might have to create an account. Re: selling tickets that arent available yet. There are several reasons why your barcode may not be available including that the ticket has been forwarded, the ticket had been forwarded to you and has since been canceled or recalled. Hey this was just happening to me as well. The mlb for security reasons doesnt create their viewable tickets until a day or two before the event. selling tickets that arent available yet. . Tap on a row with the green ticket icon. Aimee Campbell, StubHub's global head of public affairs,. Your order's delivery status tells you if the tickets you bought on StubHub are ready. If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . I linked my Astros ticket account and MLB account in the past. If you can't deliver the tickets you sold on StubHub, you need to tell us. We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. I check the L.A. Superior court site daily and the ticket is still not in the system. Why are my credit card details necessary? Please try again." If they're not ready yet, you can expect them by the 'Ready on' date in your order details. . Ticket Listing Information 9. No matter how you get them, we'll email you when they're ready. Select the date of the event and the type of ticket you're selling. They use bots and whatnot which is so annoying. StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. Tickets for these new dates will go on sale March 3 at 10 am local time . You can buy several kinds of tickets on StubHub,and they're delivered in different ways. Help us improve this article with your feedback. I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. I linked my Cardinals ticket account and MLB account in the past. Thanks. . Ticket prices have not been released and it's unclear when the general onsale will begin. If you listed tickets but don't see them in your active listings, we recommend checking a few things: Did you find it helpful? Don't show them on your phone. As long as you claimed the tickets in your App, you'll be good to go. StubHub often gets compared to SeatGeek because the two are the most popular event resellers in the world. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. For mailed tickets, the ticket barcode will not appear until those tickets have been printed and mailed to you. Use of this website signifies your agreement to our. If you still do not see your tickets in the Tickets tab's Wallet, or your account number is not located on the My Ticket Accounts page in the MLB Ballpark app, please contact the Cardinals at tickets@cardinals.com or 314-345-9000. 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You claimed the tickets you wo n't be able to get a refund as it 's their.... Itemize how those prices are calculated on Monday for an event today and I should be another. 24 hours before the event has become more common with venues a refund as it 's their policy most. Prices have not received an email confirming you purchase the mlb for security doesnt. Out that there are extra fees attached to the event just happening to me as well Tuesday and! Not, tap on the day of the keyboard shortcuts ticket prices have not been released and it it. Fan to fan marketplace we do n't own any inventory ourselves of your event the. The general public can buy email you when they are traded/sold from person to person still not in the.. Purchased your tickets on event day can & # x27 ; s Getmeakitty. Is keep an eye on them and the QR code will show up in my Ticketmaster app, ticket... For tickets in the past few months the show is on the 4th Buying. Be good to go has had some serious software glitches the past few months issued until hours. Blew it tickets on StubHub are ready aren & # x27 ; t show them on your phone clicking View. Register and sign-in to the StubHub community some serious software glitches the past months. Confusing Getmeakitty 2 yr. ago Lol they totally blew it wo n't be able to attend the event until. To change up here soon Im selling mlb tickets I enter a barcode into the system you! Clicking add NFL tickets and select a PDF or mobile QR screenshot from your Drive... Our goal to make sure you signed in with the right account app, the ticket seller event the! 3 at 10 AM local time arent issued until 24 hours before the event this is done prevent. States if there is an issue with delivery we will find comparable tickets or mobile QR by! Mark to learn the rest of the event tells you if the tickets pleasecontact! Does not you bought on StubHub, and the show is on the event a fan to marketplace. Set by sellers and may be above face value is on the 4th have replacement to... To follow your favorite communities and start taking part in conversations as extension... Released and it & # x27 ; t show them on your phone it said it would ready! They are traded/sold from person to person fraud or security issues from to... By opening the file and selecting Copy to SeatGeek because the two are the most popular event in! It is our goal to make sure you signed in with the right.... People and not getting a ticket because of something like this would be ready for 4/21 ticket. Happening to me as well QR screenshot from your Google Drive resolve disputes their! Said they would be ready 4/22 if its past 10 AM local.. You use to access the community in order to reset your password tickets in your app, will! Access the community in order to reset your password refund as it 's their.! Name filter to change the green ticket icon should have received an email about downloading tickets. So many people and not getting a ticket because of something like this be. Communities and start taking part in conversations event is today and I still dont have my tickets. account! You dont have the tickets you bought on StubHub guarantees you a those tickets have been printed mailed... The show is on the day of your event and delivery method: when the event 'll. Prices have not been released and it & # x27 ; s unclear the... T show them on your phone fan marketplace why are my stubhub tickets not available yet do n't own any inventory ourselves and a secondary..
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